May 26, 2021
Good outcomes for children can hinge on the relationship between the caseworker and consumers. That relationship is influenced by parallel processes: a worker in a system based on compliance and consequences is likely to engage differently with consumers than a worker in a relationship-based system. This session will teach reflective practices that enhance self-awareness, build empathy, and mitigate harmful power dynamics. Workers, supervisors, administrators, and executives will all be able to apply reflective practice not only to themselves as individuals, but to their system as a whole, ultimately recognizing systemic and structural factors that either promote or undermine relationships in child welfare.